Web26 jan. 2024 · January 26, 2024. The FCA has published a review of how companies are planning to implement the new Consumer Duty legislation set to come into force on 31 July 2024. The new Consumer Duty regulation aims to ensure customers receive communications from financial services firms that they understand. It also ensures they … WebIn February 2024, the Penrose Report 1 identified low customer trust as an issue across a range of markets - not just financial services — and highlighted concerns around the so-called 'loyalty penalty', whereby longstanding customers pay more for a …
SM&CR/Consumer Duty enforcement DWF Group
Web13 apr. 2024 · With Consumer Duty around the corner, firms and Senior Managers should be challenging themselves on how their actions or omissions are providing customers with good outcomes. Web29 sep. 2024 · The FCA is coming – look busy…! 29 September 2024. Individuals responsible for the management of retail financial services firms are understandably … bannerama signs
Consumer Duty - Fidelity
Web8 aug. 2024 · The Financial Conduct Authority (FCA) is introducing a new Consumer Duty that will give consumers a higher level of protection and ensure that firms focus on … WebThe UK Consumer Duty (the Duty) is the most material piece of cross-sectoral conduct regulation in the UK of the last decade. The Consumer Principle (the requirement for … Web22 sep. 2024 · On 27 July 2024 the FCA set out its final rules and guidance for a new Consumer Duty, which consists of a new Consumer Principle that requires firms to act … banneralarm bamberg